Thank you for always BiSH
 
Regarding "TO BE CONTiNUED WACK TOUR", based on the extension of the state of emergency, we will inform you that only the following target performances will be held 30 minutes ahead of schedule.
 
Along with that, we have summarized the details below in order to create a situation where visitors can watch the live with peace of mind.
 
We would appreciate it if you could read the following items and understand and understand them before participating in or visiting the performance.
 
<Target performance>
February 21, 2021 (Sun) Zepp Sapporo 14:00 Open / 15: 00 Start
February 21, 2021 (Sun) Zepp sapporo 18:00 opening / 19:00 start
February 27, 2021 (Sat) Sendai GIGS 14:00 Open / 15: 00 Start
February 27, 2021 (Sat) Sendai GIGS 18:00 Open / 19:00 Start
 
 
<Change of opening time>
February 21, 2021 (Sun) Zepp Sapporo 14:00 Open / 15: 00 Start
⇒ [Opening time after change] 13:30 opening / 14:30 starting
 
February 21, 2021 (Sun) Zepp sapporo 18:00 opening / 19:00 start
⇒ [Opening time after change] 17:30 opening / 18:30 starting
 
February 27, 2021 (Sat) Sendai GIGS 14:00 Open / 15: 00 Start
⇒ [Opening time after change] 13:30 opening / 14:30 starting
 
February 27, 2021 (Sat) Sendai GIGS 18:00 Open / 19:00 Start
⇒ [Opening time after change] 17:30 opening / 18:30 starting
 
Change of opening time For performances, the ticket you currently have will be valid as it is, so please keep it as it is without uninstalling tixeebox.
* The opening time before the change is stated in the purchase history on the electronic ticket and My Page, so please be careful when you come to the venue.
* The seat number will be transferred to the same seat number as it is. It is not possible to visit other performances.
 
Unfortunately, we will refund tickets to customers who cannot attend the performance after the opening time has changed, or who cannot attend the performance due to poor physical condition or changes in circumstances on the day of the performance.
 
<About performances>
This performance will be held with a capacity of 50% or less while ensuring a social distance based on the guidelines for gradual relaxation of event holding restrictions by the government.
The number of visitors to the performance will be announced based on the announcements from the government and local governments as of January 7, 2021 (Thursday). Depending on the information that will be announced in the future, we will inform you of the change in the number of visitors when we judge that more people will be able to visit. In addition, please note that we may decide to hold the event depending on the content of announcements from the government and local governments due to the spread of infected people in the future.
 
[Performance Implementation Guidelines]
・ All tickets for this performance will be handled as digital tickets.
・ In order to secure social distance, we plan to hold the event with less than half the number of participants. In principle, please sit with a space between the front and back. It depends on the seat layout of the venue.
・ It is prohibited to do violent acts that have a harmful effect on the customers around you.
・ We will encourage all people involved in the performance to wear masks, wash their hands diligently, and disinfect their fingers, and will thoroughly measure the temperature to manage their health.
・ We will thoroughly disinfect the parts of the venue where you can touch, such as handrails and doorknobs.
・ We will thoroughly ventilate the venue.
・ Disinfectants will be installed in various places in the venue.
・ Smoking areas in the venue will be closed.
・ Presents and letters to performers will not be accepted for celebrations.
・ First of all, consider the safety of your own body and those involved, such as pregnant women, those who are expected to become pregnant, those who have a chronic disease or underlying illness, and those who have difficulty acting alone. Please consider visiting at your own discretion.
・ A temperature gauge will be set up at the entrance to measure the body temperature of visitors with a non-contact thermometer. If you have a fever of 37.5 degrees or higher, we will measure the temperature again at the designated waiting place, and if there is no change in body temperature, we will refuse admission.
 
[Request to visitors]
・ We may provide the name and contact information registered at the time of ticket purchase to public institutions as necessary.
-Please register for the new Coronavirus Contact-Confirming Application (COCOA) COVID-19 Contact-Confirming Application released by the Ministry of Health, Labor and Welfare.
 
Google play
https://play.google.com/store/apps/details?id=jp.go.mhlw.covid19radar
 
App Store
https://apps.apple.com/jp/app/id1516764458
 
・ Those who have close contact with those who are positive for coronavirus infection, immigration restrictions from the government within the past two weeks, visit history to countries / regions that require an observation period after entry, and their residence Please refrain from visiting if you have close contact with people.
・ People with fever of 37.5 degrees or higher, cough, dyspnea, general malaise, sore throat, ⿐ juice / ⿐ closure, taste / smell disorder, eye pain and conjunctival filling, headache, joint / muscle pain, Please refrain from visiting if you have symptoms such as diarrhea, vomiting or vomiting. In addition, alcohol intake may increase body temperature. Please refrain from drinking before coming to the venue. In any case, please note that admission will be refused if there is a fever of 37.5 degrees or higher.
・ It is mandatory to wear a mask when you come to the venue, and if you do not wear it, you will not be allowed to enter. Please be sure to bring your own mask.
・ When entering the venue, be sure to disinfect your hands with the provided disinfectant solution.
・ To prevent droplet infection, loud conversation and cheering are prohibited. Also, please refrain from unnecessary movement of seats during the performance, contact between visitors, and lending and borrowing of goods.
・ Please cooperate with cough etiquette and refrain from conversation in the audience seats and lobby as much as possible.
・ Please note that the staff will speak to customers who are found to be in poor physical condition. In addition, please note that we will refuse admission to the venue depending on the situation.
 
 
<About refund>
Refunds will be accepted for customers who are unable to attend the performance after the opening time has changed, or for customers who are unable to attend due to poor physical condition or changes in circumstances on the day of the performance.
 
When accepting refunds, it is a condition that the electronic ticket has not been used (has not been torn off).
 
Customers who wish to receive a refund should be careful not to receive the electronic ticket, or even if they receive it, they will not be cut off by themselves.
 
If the ticket is torn off, no refund will be given.
 
 
<Common to "TO BE CONTiNUED WACK TOUR
[Refund acceptance period]
February 21 (Sun) Zepp Sapporo performance ⇒ February 22 (Mon) noon-February 28 (Sun) 23:59
February 27 (Sat) Sendai GIGS performance ⇒ February 28 (Sun) noon-March 6 (Sat) 23:59
 
[Refund reception URL] * Please check the reception method and refund method from the following URL.
https://w.pia.jp/t/wacktour2021refund/
 
[Inquiries regarding refunds]
Ticket PIA Special Counter (Weekdays 10: 00-18: 00)
tickets-inquiry@pia.co.jp
 
* When making inquiries, please include the "performance name" in the subject line of the email and the "name", "phone number", and "contents of the inquiry" in the text.
* Please note that we will not be able to answer even if you contact us at a counter other than the above.
 
We will continue to strive to ensure that everyone can visit us with peace of mind.
 
I would like to humbly thank you.
 
All BiSH